Troubleshooting

Lead Center Issues

• Why can't I see my leads?

Lead Generation Pages Issues

• Why can't I see my previous lead generation pages?

General Troubleshooting

• General Error
• Technical requirements

Account Issues

• Lost access to my email address
• I don’t receive any account related emails
• Can’t change email address
• Forgot my email address

Billing and Payment issues

• Payment Processing
• Duplicate Charge
• Unknown charge
• Credit card errors

Subscription Issues

• What happens if my payment fails?
• Automatic renewal

Upload Issues

• Upload is taking too long
• Images isn’t uploading

Printing Issues

• Why does my print have a border?

Sharing Issues

• Can’t edit shared design
• Did not receive shared design

Download issues

• Can’t download a design
• Text doesn’t display properly
• Elements moved during download

Contact us

• Report an issue / Give us feedback
• I have many product ideas, are you interested?